The Kotter’s Eight Step Process of Successful Change
Set the Stage
1. Create a Sense of Urgency.
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Help others see the need for change and the importance of acting immediately.
2. Pull Together the Guiding Team.
Make sure there is a powerful group guiding the change-one with leadership skills, credibility, communications ability, authority, analytical skills, and a sense of urgency.
Decide What to Do
3. Develop the Change Vision and Strategy.
Clarify how the future will be different from the past, and how you can make that future a reality.
Make it Happen
4. Communicate for Understanding and Buy In.
Make sure as many others as possible understand and accept the vision and the strategy.
5. Empower Others to Act.
Remove as many barriers as possible so that those who want to make the vision a reality can do so.
6. Produce Short-Term Wins.
Create some visible, unambiguous successes as soon as possible.
7. Don’t Let Up.
Press harder and faster after the first successes. Be relentless with initiating change after change until the vision is a reality.
Make It Stick
8. Create a New Culture.
Hold on to the new ways of behaving, and make sure they succeed, until they become strong enough to replace old traditions.