HSA 520 MIDTERM EXAM PART 1 & 2 (LATEST)

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PART 1

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The genesis of Health Management Information Systems (HMIS) goes back to the roots of numerous areas, including:

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computing privacy.

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information economics

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multidimensional data sets.

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medical policies.

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An information-inquiring culture has transparent:

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information discovery.

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Core values.

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direct reports.

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accounting and finances.

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An information-discovery culture ensures:

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critical information about due processes.

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sharing of insights freely and encourages employees to collaborate.

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sensitivity for privacy.

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giving up the power of controlling others.

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The data input phase includes:

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data acquisition and data verification.

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data storage and data classification.

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data retrieval and data presentation.

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data retrieval only

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A healthcare services organization may develop or adopt various types of cultures, including:

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an information-functional culture

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an information-secrecy culture.

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an information-blast culture.

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an information-hording culture.

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Computational functions support:

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further data analysis.

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data transfer.

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sensitive data.

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decreasing costs.

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Emerging trends that are encouraging heathcare executives to become interested in developing innovative, integrative, and cost-beneficial HMIS solutions include:

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wireless, user-friendly portables.

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tape recordings.

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X-ray films.

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accessible records.

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The majority of computerized patient record systems have capabilities to reject invalid data with the use of techniques including:

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batched totals and range checks.

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mechanically processed coded data.

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data integrity.

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patient demographics.

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As a trustworthy leader, the senior executive must have the ability to:

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exude trust from their direct reports and corresponding followers.

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develop a “top-down” working relationship with followers.

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articulate how or why certain things are or are not being executed without explanations.

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dictate to others on how to manage their time.

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The executive largely responsible for articulating the organizational vision and mission is the:

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COO

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CMO

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CTO

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CEO

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Shared values portray:

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the total competencies of the organization.

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the interactive coordination among the hired employees.

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the common goals, objectives, and beliefs of most members of the organization.

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morals of the employees of an organization.

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The role of the CEO or CIO to oversee the use of HMIS in any healthcare services ; organization requires that the individual has been trained and has experience and mastered a certain set of:

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rules and laws.

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strategic, tactical, and operational IT competencies.

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department goals and strategies.

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efficient business processes.

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The executive who oversees the daily heathcare services delivery operations is the:

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CEO

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COO

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CMO

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DFO

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Because it is an art form, motivation requires that the CIO have special skills and elevated expertise, including:

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turning over goal setting responsibilities to the employees.

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allowing employees to position specific individuals in the appropriate spaces throughout the organization.

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being as specific as possible when detailing the goals and objectives for their employees.

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assuming staff will institute a collaborative spirit with a strong sense of team belonging. ; ; ; ; ; ; ;

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Defensive strategies come into play when:

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an organization is to be constantly at the leading edge of its product offering.

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the uniqueness of certain aspects of the business activities is maintained.

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cost advantage is gained through economies of scale and cost-effectiveness.

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when the stage of the industry and/or product life cycle is experiencing a steady decline due to its ongoing maturity.

Real-world HMIS practices:

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can be learned by reading cases in textbooks.

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are not necessary for learning.

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can be learned by reading published theories.

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are not easily replicated.

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URL stands for:

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uniform relocation lab.

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universal resource locators.

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uniform restructuring link

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usability relocation link

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For breast cancer patients who may have distinct needs for care and coping, several researchers have found that these patients:

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typically do not seek information regarding treatment plans.

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actively engage in online and interpersonal interactions via support groups.

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tend to disincline investigating medical progress.

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do not require the normal level of emotional support from medical staff.

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Online health information seeking should be of concern for health administrators for myriad reasons, including that it:

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increases social isolation often associated with stigmatizing medical conditions.

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reduces patient-physician interactions.

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increases deficiencies in the health insurance and registration processes.

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engages faster diffusion of medical findings.

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The Internet is not void of particular weaknesses for underrepresented population information, such as:

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fragmentation of health information.

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verifiable facts.

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credible sources.

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wealth of information.

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The primary purposes of the Internet Engineering Task Force (IETF), Internet Architecture Board (IAB), and Internet Engineering Steering Group (IESG) are to:

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restructure the Internet.

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function as Internet regulating bodies.

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develop an Internet hub infrastructure.

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develop a network system.

Online activities include:

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spreadsheet development.

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ACCESS reports.

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communications.

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PowerPoint presentations.

Determinants of site success such as Trusera (invitation only), DailyStrength, PatientsLikeMe, and Caring.com rest with a triad of:

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blog ratings, site ratings, and community forum ratings.

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member numbers, daily hits, and word of mouth.

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theory, research, and practice.

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accuracy, veracity, and verifiability.

Online extraction of relevant health information by both experts and laypersons have proliferated due to:

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decreased computing literacy.

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less availability.

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advances in Web-based interface technology.

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extremely high cost.

The Internet has facilitated the use of information and communication technology (ICT) to:

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discourage the constant use of the Internet for medical information.

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sustain patients with a variety of illnesses.

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increase social isolation.

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treat diseases.

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PART 2

Customer relationship management (CRM) software must be designed with the following in mind.

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An in-depth recognition of its customers’ specific needs.

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Strategic communication is for different types of software.

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Enhancement of existing programs and services.

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Creative services that would progress and fulfill the organizational long-term goals.

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The goal for ERP is:

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to achieve single data-entry points throughout the organization.

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to maintain non-standardized, ; unique processes.

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to succeed even with the lack of business process reengineering.

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to maintain the use of paper-based orders.

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The primary goals of supply chain management (SCM) are:

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to achieve increased efficiencies with regard to information flows and exchanges between the organization and its external parties.

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to satisfy the need for economies of scale.

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to increase the volume of daily purchasing.

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to decrease efficiencies with regard to information flows and exchanges.

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How can ERP software be used to facilitate data integration?

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Maintaining separate processes as previously developed.

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Using insurance companies to sort it out.

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Amalgamating existing business processes in an organization.

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Using health professional associations.

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Primary storage, or main memory is:

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the central processing unit (CPU) of a computer.

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the program instructions and data provides the CPU with a working storage area.

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random-access memory (RAM).

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read-only memory (ROM).

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A key high-profile enterprise software system that has emerged in the HMIS landscape is:

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supply chain management (SCM).

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just-in-time (JIT) inventory.

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health maintenance organization (HMO).

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Internet explorer (IE).

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What has often been referred to as the “brain” or “heart” of a computer?

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CPU

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RAM

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CU

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ROM

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Customer relationship management (CRM) is a major HMIS enterprise software system that:

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has a predetermined budget.

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can enable owners to personalize their heathcare services benefits online.

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has a set listing of highly recommended and non-participating physicians and specialists.

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does not maintain research information on prescription drugs.

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Issues that may arise with a RHINO setup like the Mayo Clinic’s include problems with:

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maintaining separate processes as previously developed.

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using insurance companies to iron out problems.

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difficulties with patients.

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data shadowing and the need for creating interfaces to communicate among disparate platforms and software.

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The rapid advancements of e-commerce and managed care placed new demands on the healthcare industry in the 1990s to:

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establish information infrastructures that work with the Foxfire browser.

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establish information infrastructures that facilitate timely and interoperable patient formation.

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establish information that works with Internet explorer (IE).

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establish information that does not contain firewalls.

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Consolidation, sometimes purported as a “market-sheltering activity” occurs when:

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the central processing unit (CPU) of a computer is shared.

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the program instructions and data provides the CPU with a working storage area.

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two or more comparable healthcare services organizations combine to augment or preserve market power.

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read-only memory (ROM) is shared.

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One definition of community health information networks (CHIN) is:

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A network of stakeholders within a defined region who are committed to improving the quality, safety access, and efficiency of healthcare through the use of HIT.

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A special interest group (SPIG).

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Improved efficiency and effectiveness of healthcare services delivery.

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A not-for-profit organization.

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One definition of regional health information organizations (RHINO):

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A network of stakeholders within a defined region who are committed to improving the quality, safety access, and efficiency of healthcare through the use of HIT.

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A special interest group (SPIG).

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Improved efficiency and effectiveness of healthcare services delivery.

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For-profit organization.

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Open systems, as characterized by the Internet, electronic data interchange (EDI), and extranets, offer:

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two-way access for external agencies.

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eliminate the need for the exchange of standard-formatted transactions.

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no requirement for electronic ordering.

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no requirement for electronic invoicing through EDI.

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For practice management systems delivered from private healthcare organizations and hospitals, electronic billing and patient scheduling are being developed for numerous benefits, including:

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keeping manual follow-up procedures.

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reducing, or possibly eliminating, all paper-based forms for which healthcare services organizations are especially vulnerable.

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increase the accuracy of billing/coding.

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eliminating electronic order processing.

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What is the ultimate and primary goal for the CHIN evolution and the RHINO movement?

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Consumer privacy.

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Internal policies.

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The development of Health maintenance organizations (HMOs).

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The establishment of a national health information network (NHIN).

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EHR will be one of the most costly project expenditures that a healthcare services organization will undertake, with regard to the investments of time and money and the resultant challenge of returns on investments (ROI). This is due to:

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the significance of the returns to be realized from an EHR implementation remains a concern for many healthcare executives.

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the program instructions provide the CPU with a working storage area.

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two or more comparable healthcare services organizations combine to augment or preserve market power.

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read-only memory (ROM) is shared.

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A Web-based PHR system will empower patients with:

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remote patient monitoring for older patients that cannot be added since patients do not need to be concerned about their chronic states of health.

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access to their own records and help them take a more active role in managing their own health.

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privacy since physicians will be the only people allowed to view records.

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accessibility for all caregivers since the records are open for viewing.

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Possible risks in trusting all your personal health records with a carrier such as Google Health include:

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a network of stakeholders within a defined region who are committed to improving the quality, safety access, and efficiency of healthcare through the use of HIT.

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information that could be sold to, or mined by, people from organizations that are unknown to the patient.

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improved efficiency and effectiveness of healthcare services delivery.

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a not-for-profit organization could safe keep your records.

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Healthcare databases have been in existence for as long as there have been data storage devices, and in addition to a computer data-processing database, they can include.

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the volumes of patient files lining the shelves of a physician’s clinic.

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healthcare organizational policies and decisions.

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query languages such as SQL.

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processes as outlined in a documentation manual.

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Google Health pays particular attention to security and privacy issues, which clearly restricts:

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infrastructures that work with the Foxfire browser.

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information that facilitates timely and interoperable patient data.

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the transmission or release of the subscriber’s information to third parties without the subscriber’s consent.

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information that does not contain firewalls or other protections.

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When combined with various other workflow tools, computerized physician order entry (CPOE) can also be useful in providing information about:

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manual follow-up procedures.

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reducing paper-based forms.

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patient scheduling.

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eliminating electronic orders.

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Electronic health records can:

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improve upon unique non-standardized processes.

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eliminate single data-entry points throughout the organization.

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significantly increase the risk for medical errors.

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enhance the quality of healthcare services delivery.

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Closely related to, and often functioning as part of, EHR, a computerized physician order entry (CPOE) system is basically:

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a competitive system within an amalgamation of systems.

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an internal policies document approved by the Board of Directors.

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automated order-entry system that captures the instructions of physicians with regard to the care of their patients.

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information on research of prescription drugs.

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Three categories of healthcare data are required, almost universally, by healthcare services
organizations for supporting their planning and decision-making activities, and one of these is:

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vital statistics.

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environmental statistics.

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census statistics.

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consensus statistics.

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