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The Kotter’s Eight Step Process of Successful Change

The ; Kotter’s Eight Step Process of Successful Change

Set the Stage

1. ; Create a Sense of Urgency.

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Help others see the need for change and the importance of acting immediately.

2. ; Pull Together the Guiding Team.

Make sure there is a powerful group guiding the change-one with leadership skills, credibility, communications ability, authority, analytical skills, and a sense of urgency.

Decide What to Do

3. ; Develop the Change Vision and Strategy.

Clarify how the future will be different from the past, and how you can make that future a reality.

Make it Happen

4. ; Communicate for Understanding and Buy In.

Make sure as many others as possible under­stand and accept the vision and the strategy.

5. ; Empower Others to Act.

Remove as many barriers as possible so that those who want to make the vision a reality can do so.

6. ; Produce Short-Term Wins.

Create some visible, unambiguous successes as soon as possible.

7. ; Don’t Let Up.

Press harder and faster after the first successes. Be relentless with initiating change after change until the vision is a reality.

Make It Stick

8. ; Create a New Culture.

Hold on to the new ways of behaving, and make sure they succeed, until they become strong enough to replace old traditions.

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