The Kotter’s Eight Step Process of Successful Change
The ; Kotter’s Eight Step Process of Successful Change
Set the Stage
1. ; Create a Sense of Urgency.
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Help others see the need for change and the importance of acting immediately.
2. ; Pull Together the Guiding Team.
Make sure there is a powerful group guiding the change-one with leadership skills, credibility, communications ability, authority, analytical skills, and a sense of urgency.
Decide What to Do
3. ; Develop the Change Vision and Strategy.
Clarify how the future will be different from the past, and how you can make that future a reality.
Make it Happen
4. ; Communicate for Understanding and Buy In.
Make sure as many others as possible understand and accept the vision and the strategy.
5. ; Empower Others to Act.
Remove as many barriers as possible so that those who want to make the vision a reality can do so.
6. ; Produce Short-Term Wins.
Create some visible, unambiguous successes as soon as possible.
7. ; Don’t Let Up.
Press harder and faster after the first successes. Be relentless with initiating change after change until the vision is a reality.
Make It Stick
8. ; Create a New Culture.
Hold on to the new ways of behaving, and make sure they succeed, until they become strong enough to replace old traditions.