Operation Management

Complete the Process Design Matrix.

Write an executive summary identifying appropriate design approaches for a selected product and service. ;

• Pick one service with which you are familiar. ; Complete three to five line items such as production line, self-service, or personal attention approach, on the Process Design Matrix. ;

• Pick one product with which you are familiar. ; Complete three to five line items such as Job shop, batch, assembly line, or continuous flow approach, on the Process Design Matrix. ;

Required Elements:

• No more than 700 words
• Consistent with APA format

Submit Matrix with the Executive Summary

ops571_r5_process_design_matrix_w1.doc