I need help answering discussion questions

These are the questions: ;

1- This is an excellent chapter to read! The Brief Mediation Model is a great tool to use as a supervisor, leader or employee. Everyone can be a mediator if this model is employed when discussing work issues (instead of engaging in gossip etc.). Try this in your work/personal lives and discuss the results (good and bad!)

2- ;Are you aware of your “mind-talk”? Can you give an example of how you were able to change your “internal monologue” to improve a situation you were facing?

so, write brief answers like always and I’ve uploaded pages from the book.mediation conflict 1.pdf ;mediation conflict 2.pdf ;mediation conflict 3.pdf ; If you have any question let me know.