Help with management question

1. In economic downturns, forecasters may witness rising sales in which of the following industries?

; ;automobiles and housing

; housing and fast food

; automobiles and gardening equipment

; fast food and gardening equipment

2. Costco has been successful in part due to its unique approach to staffing. Which of the following statements correctly explains its approach in this area?

; Costco promotes employees with in-store experience and sponsors them to take graduate-level business courses.

; Costco hires only managers who have worked for its competitors.

; Costco holds employees’ jobs while they pursue business school degrees on their own.

; Costco hires business school graduates directly out of college.

3. All of the following are considered semi controllable forces EXCEPT

; economic conditions

; customers

; unions

; shareholders

4. Depending on its goals, an organization can be classified as

; for-profit, mature, or social good

; social good, for-profit, or not-for-profit

; not-for-profit, governmental, or for-profit

; exempt, for-profit, or governmental

5. In assessing a company’s environment, SWOT analysis stands for

; staffing, workplace, operations, and threats

; strengths, weaknesses, opportunities, and threats

; strengths, weaknesses, openings, and trends

; staffing, workplace, opportunities, and trends

6. Diehard Sneakers’ quality control team analyzes how often their product is returned because of defects. What kind of assessment is this?

; strategic assessment

; tactical/functional assessment

; operational assessment

; external environmental assessment

7. Which of the following is NOT a skill the authors say managers must have to be successful?

; technical knowledge

; creativity

; human relations skills

; critical thinking skills

8. Howard is the CEO of Run! Jump! Sing!, a chain of indoor play gyms for toddlers and preschoolers. After repeatedly hearing from gym staff that several children have been hurt in the bounce house play area, Howard decides to remove all bounce houses from Run! Jump! Sing! establishments. What kind of assessment is this most likely described as?

; strategic assessment

; tactical/functional assessment

; operational assessment

; external environmental assessment

9. Which of the following lists correctly identifies the five management functions?

; organizing, staffing, leading, controlling, and financing

; planning, organizing, staffing, leading, and controlling

; planning, organizing, staffing, leading, and financing

; planning, staffing, leading, controlling, and budgeting

10. Which of the following is NOT one of the steps involved in managerial planning?

; Examine the company’s internal and external environments.

; Determine which goals to pursue.

; Choose strategies, tactics, and operational plans to achieve goals.

; Measure performance at the strategic, tactical, and operational level.