Ethical Decision Making and Ethical Leadership

An employee working in customer service at a large company arrives at her desk and finds a package from a customer she recently spoke with. ; Inside is a gift card for $50 to an expensive restaurant to thank her for her assistance, which ultimately saved the customer money. ; She remembers that the company has a code of conduct policy against accepting gifts from customers, but she thinks that it may only pertain to gifts of a larger amount. ; Unsure what to do, she reaches out to a leader in the department for insight.

In your discussion post complete the following:

• Choose a stage from the Kohlberg Model and construct an email response from the business leader in response to this dilemma. ; Make sure the response reflects the characteristics of the chosen stage from the Kohlberg model.
• After composing the email, predict how that leader’s approach to business ethics might impact the organizational culture.
• Describe how the leader’s decision and advice to you regarding this issue might change over time.