Best writers. Best papers. Let professionals take care of your academic papers

Order a similar paper and get 15% discount on your first order with us
Use the following coupon "FIRST15"
ORDER NOW

Discussion question–Topic: Scientific Management

If we time calls, aren’t we still in the scientific management era back in the Industrial Revolution? Oddly enough, there are still proponents of scientific management. Aldi’s and Walmart both still time their cashiers. If they don’t meet a deadline, they are fired. I feel that it’s very stressful and it defeats the true purpose of the call center…to help the customer. Yes, the rep should be on the phone for a reasonable amount of time…if unsuccessful at solving the customer’s issue, the rep should pass the call on to the person who has the necessary amount of expertise.

What do you think? Is scientific management dead or still alive and well?

Need assignment help for this question?

If you need assistance with writing your essay, we are ready to help you!

OUR PROCESS

Order

Payment

Writing

Delivery

Why Choose Us: Cost-efficiency, Plagiarism free, Money Back Guarantee, On-time Delivery, Total Сonfidentiality, 24/7 Support, 100% originality

(PLEASE GIVE ORIGINAL AND GOOD QUALITY RESPNSE. THANK YOU!)

“Order a similar paper and get 15% discount on your first order with us
Use the following coupon
“FIRST15”

Order Now