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Company Selection and Overview

This ; module marks the beginning of your course project. Your task this week is to ; identify a company to evaluate and research. Be sure to identify a company that ; you are able to gather enough information about so that you can fulfill each ; component of the project. Ideally the company you choose should have the ; following:

  • Strong customer ; base
  • Customer ; service representatives that regularly interact with customers
  • Website
  • An opportunity ; for you to interact with them, either in person, on the phone, or via the ; Internet
  • Information ; about the company that you can access through the Internet or a library
  • Customer ; service training program for employees

Once you ; have determined the company that you would like to use for this project, write a one-page paper that includes ; the following:

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  • Company name ; and general description that includes history, years in business, and number of ; employees
  • Products and/or ; services they provide, and how they meet the needs of customers
  • Description of ; their primary customers
  • Why you chose ; them for this project

8With this assignment I might need your help with whoever I pick to help me with further project asignments

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