Chapter 19 Situation 1
The following is an account of one employee’s introduction to a new job:
It was my first job out of high school. After receiving a physical exam and a pamphlet on benefits, I was told by the manager about dangers involved in the job. But it was the old-timers who explained what was really expected of me.
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The company management never told me about the work environment or unspoken rules. The old-timers let me know when I could take breaks and which supervisors to avoid. They told me how much work I was supposed to do and which supervisor to see if I had a problem.
1. ; ;To what extent should a small firm use “old-timers” to help introduce new employees to the workplace? Is it inevitable that newcomers will look to old-timers to find out how things really work?
2. ; How would you rate this firm’s orientations effort? What are its strengths and weakness?
3. ; Assume that this firm has fewer than 75 employees and no human resource manager. Could it possibly provide more extensive orientation than that decribed here? How? What low-cost improvements, if any would you recommend?