Case Study Questions

CASE STUDY DISCUSSION QUESTIONS

1. ; ; ; ; ; ; What diversity issues are present in the case?

2. ; ; ; ; ; ; ;2. How would you define diversity? What makes an organization diverse?

3. ; ; ; ; ; ; ;3. How should Ralph open up the diversity conversation to the Corporate Leadership Team (CLT) as a whole?

4. ; ; ; ; ; ; ;4. What conflict management tools should Ralph use to address the perceived cultural bias issues with the Corporate Leadership Team (CLT)?

5. ; ; ; ; ; ; ;5. What effect did promoting Roosevelt to Senior Vice President (SVP) have on the organization? Why?

6. ; ; ; ; ; ; ;6. Why did Ralph promote Roosevelt to Senior Vice President (SVP)? What did that signal to the organization and CLT?

7. ; ; ; ; ; ; ;7. Which team is more important to have as high performers, the Corporate Leadership Team (CLT) or the Corporate Diversity Department (COD)? Why?

8. ; ; ; ; ; ; ;8. What impact will increasing diversity have on team performance? Why?

9. ; ; ; ; ; ; ;9. What leadership traits will be important for Mikayla to develop for the Chief Diversity Officer (COO) position?

10. ; ; 10. Is the current workforce diverse? In all professions?

11. ; ; ;11. How much does the composition of the Board of Directors contribute to Ralph’s decision-making?

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