Case Exercise IV – The Squire Hotel Group 2-3 page paper (Service Operations)

Read the case found at the end of Chapter 10 in your textbook and write a two- to three-page paper (excluding title and reference pages), according to APA style guidelines, on the following items:

1. Evaluate the performance measures in place at the Squire Hotel Group (SHG).
2. Provide suggestions for improving SHG’s existing market position.

Use at least two scholarly sources, in addition to the textbook, to support your points.