BA365 Intro to Operationss Management – Final Exam
1. ; Write an Essay – see the Toyota story below to write the essay
2. ; Plageriasm free
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3. ; references
Toyota’s safety recalls – Are they indicators of problems associated with quality management, outsourcing or simply indicators of setting inconsistent competitive priorities in operations strategy?
Toyota is known for its innovative operations management practices. ; Over the last three decades Toyota has received many awards for their excellent quality and performance. The marketplace has rewarded them with higher sales and market-share, ultimately making them the world’s largest producer of
automobiles. ; So what went wrong in January 2010? Are the safety recalls due to faulty gas pedals an example of an isolated, one-time problem or are they symptoms of bigger long-term problems
with Toyota and also the automobile industry?
Topics that the essay must address:
- How has operations strategy and competitive priorities evolved in the automobile industry during the last 100 years.
- What are the positive and negative tradeoffs associated with outsourcing production functions to supplier organizations?
- What quality systems and procedures and systems should Toyota have followed to ensure that faulty automobiles are not delivered to the customers?